Samsung to begin offering same-day repairs on Galaxy phones

Samsung to begin offering same-day repairs on Galaxy phones

Samsung to begin offering same-day repairs on Galaxy phones

All uBreakiFix technicians are Samsung-certified and "use genuine Samsung parts", and tools for the repairs.

Getting your Samsung Galaxy phone fixed is about to be a whole lot easier, and faster, to boot.

UBreakiFix isn't the only fix firm to gain this sort of authorization from Samsung-Best Buy offers a similar service in a handful of USA states-but the partnership looks to bring a fairly sizable boost to the Galaxy maker's customer service efforts.

With 300 uBreakiFix stores around the U.S., Samsung is dead set on making sure that your device is repaired and sent to you that very day so that you do not have to go through the trouble of bringing in a new device to set up. The service promises a two-hour or less turnaround time for devices submitted for repairs. Samsung and uBreakiFix say they plan to add "nearly 200" more authorized locations by early 2019.

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According to Korea's The Bell, Samsung has assembled 2 million more S9 units to sell in year-one, than it did for the S8. For a start, if you're planning on repairing these phones yourself at home, you've got a tough challenge on your hands. Will you make use of this new partnership between Samsung and uBreakiFix?

Senior Vice President of Customer Care at Samsung Electronics America, Michael Lawder, said that "the goal of Samsung is to provide best customer first service experience that is innovative as our products". He added further that the announcement marks a fundamental shift in their service care offerings to their consumers and shows their commitment to providing the customers of Samsung with support anywhere and anytime they need it.

Samsung announced that it will make available same-day support services to Samsung Galaxy phone owners nationwide.

Previously, Galaxy owners did not have many options to get their devices repaired.

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